At 6 requests/user/day (totaling 9,000,000 queries/mo), running Customer support chatbot on Databricks DBRX Instruct costs $24,570.00 / month ($0.4914 / user / mo).
Customer support chatbot for a 50,000 active users (mid-market enterprise) audience means 300,000 requests per day on average, each carrying 3,500 input and 350 output tokens at a 70% cacheable share — so the effective per-request cost on Databricks DBRX Instruct is $0.00273, of which $0.00/mo comes back from prompt caching. Per active user that's $0.4914/mo — the number to hold against your pricing tier and gross margin. Charging at least $2.457/user/mo keeps gross margin at or above 80%.
Quick answer
For 50,000 Active Users, Customer support chatbot on Databricks DBRX Instruct is modeled at 9,000,000 requests per month, costing $24,570.00 per month or $0.4914 per active user.
Method & trust
This projection combines the selected active-user tier, requests per user per day, input/output tokens per request, and the modeled cache share. It is an operating estimate, not a provider invoice; production traffic and retries should be measured against it.
Total expected API invoice for 50,000 Active Users generating 9,000,000 queries.
Direct inference cost per MAU to model your SaaS pricing tiers and gross margins.
Savings generated by exploiting 70% cache hits on prompt context.
| Model | Provider | Monthly Spend (50,000 Active Users) | Cost / User / Mo | Annual Spend | Context Limit |
|---|---|---|---|---|---|
| Databricks DBRX Instruct (Current) | databricks | $24,570.00 | $0.4914 | $294,840.00 | 32,768 |
| GPT-5.6 Terra | openai | $61,110.00 | $1.222 | $733,320.00 | 1,050,000 |
| GPT-5.4 Workhorse | openai | $76,387.50 | $1.528 | $916,650.00 | 256,000 |
| o3-mini | openai | $36,382.50 | $0.7277 | $436,590.00 | 200,000 |
| o4-mini | openai | $30,318.75 | $0.6064 | $363,825.00 | 256,000 |
| o1-mini | openai | $36,382.50 | $0.7277 | $436,590.00 | 128,000 |
At 6 queries per user/day with Databricks DBRX Instruct, the estimated cost is $0.4914 per monthly active user (MAU). Total monthly bill for 50,000 Active Users is $24,570.00.
Assuming a 70% cache hit rate on repeated system and context tokens, prompt caching saves $0.00 per month ($0.00/year) on Databricks DBRX Instruct.
With a direct COGS of $0.4914 per user/month on Databricks DBRX Instruct, charging at least $2.457 per user/month ensures an 80%+ software gross margin.